 |
 |
|
|
You Can Have It All |
Our Expert
Services |
Emissions Certified
Fleet Services
| Golden
Rules | Our
Warranty
|
|
Seattle’s Auto Repair and Tune
up Experts
Car Repair, Brakes and Auto
Tune-ups in Ballard / Greenlake
Bernie's Automotive has been satisfying customers for over 45 years. We
have a modern facility designed to take care of today’s customers and
their automobiles. We employ only the best ASE Certified Technicians
and highly-trained Service Advisors. We procure the best parts
available and continuously train to make sure the job is done right the
first time.
|
 |
Our
business philosophy is the embodiment
of three crucial components, which we believe has attributed to our
success and unparalleled reputation for over the last years:
|
Service,
Care & Trust
Expect the job done right – the first time. Bernie's has built an
outstanding reputation for high quality automotive services and
repairs, the knowledge and expertise of our staff, and the honesty in
which we treat all of our valued customers. So what does all this mean?
It means you can put your vehicle and your trust in Bernie's, knowing
that we will strive for your complete satisfaction.
Every Customer Is Important
Each day at Bernie's, we focus our full attention on our customers.
Every customer is important, every job is important – no matter how big
or small the service or challenge might be. We provide our customers
with the personal service and expertise they require. We believe that
it’s the little things we do for our customers that make a big
difference and add quality to our services. Read
our Golden Rules of Customer Service.
Quality Vehicle Care
Some automotive service businesses live on the philosophy of quantity,
at Bernie's, we believe in quality. Experience has shown us that most
of our customers initially came to Bernie's on a recommendation from a
friend or family member. When customers come to Bernie's looking for
quality people and service they can trust, rest assured we go the extra
mile to prove to you that our shop will meet your expectations. Read our customer
testimonials!
|
|
|
You Can Have It All Seattle!
Safety, Reliability, Peace of
Mind and Total Satisfaction
Bernie's Auto Care is a convenient, professional, ethical auto service
center that is driven by a dedication to uncompromising personalized
customer service. Our commitment to continuous improvement of both
service and product will be the road map to our future success.
Our ASE Certified Technicians can take care of every aspect of your
vehicle’s repair and maintenance. Whether it’s scheduled maintenance
services, brake repair,
|
 |
lube-oil-filter
change, engine repairs, complex computer
diagnostics, or transmission service – we can help!
Our ASE Certified Technicians can take care of every aspect of your
vehicle’s repair and maintenance. Whether it’s factory
scheduled
maintenance services, brake
service and repair, lube-oil-filter change, engine repairs,
complex computer diagnostic service, or transmission service – we can
help!
We
know how busy and hectic life can get sometimes. While we can’t help
you with all the aspects of your daily life, we can definitely help
take care of all of your vehicle’s needs. You can rest-assured that
your vehicle is well taken care of – we are driven to provide you and
your family with safety and reliability, peace-of-mind and total
satisfaction.
back to top
|
|
Our Expert Auto Repair Services
If you've been looking for a team of professionals who are experts in
their field and care as much about your vehicle as you do – then you've
come to the right place.
We
understand that you don't want to entrust your vehicle to just anybody.
All of our Technicians are ASE
Certified
and we are an ASE Blue Seal of Excellence facility. What does this mean
to you?
The National Institute of Automotive Service Excellence (ASE) is a
national, non-profit certification program that tests technicians for
their technical knowledge and competency. Technicians must be
re-certified every 5 years to ensure that they stay on top of the
latest technologies. Click here to learn more about the ASE.
|
 |
Click
here for more details about the Expert
Services
we provide, which has given us the proud distinction and honor as being
voted
the Best of Ballard by the Ballard News-Tribune!
Our ASE Certified Technicians perform the following services:
• Air Conditioning Service
• Alignment Service
• Belt & Hose Replacement Service
• Brake Flush Service
• Coolant Flush Service
• Differential Service
• Diesel Repair and Service
• Diagnostic Service
• Check Engine Light Service
• Factory Scheduled Maintenance
•
Flush System & Intake Cleaning
• Lube, Oil & Filter Service
• Power Steering Flush Service
• Safety Inspections Service
• Transfer Case Service
• Automatic Transmission Service
• Tune
Up Service
• And much more!
Bernie's is Washington State
Emissions Certified!
The emission control system on your vehicle is important for keeping
our environment as clean as possible. If your vehicle fails an
emissions test, we can test to find out why and perform the needed
repairs.
Click here for more
information about our
Emissions Certified Services.
|
 |
back to top
|
|
Commercial and Fleet Services in the Ballard Community
Consider the advantages of dealing with a local service provider that
can offer friendly personalized service and a total commitment to your
commercial and fleet needs.
Click here
for more information abour our commercial and fleet services.
back to top
|
|
Golden Rules of Customer Service
Bernie's strictly adheres to the Golden Rules of Customer Service. We
will serve each customer
the way we would like to be served if we were the customer:
|
• |
We
will provide each customer with courteous and professional service. |
|
• |
We
will provide clear and accurate estimates of repair to our customers. |
|
• |
We will perform no repairs without
customer authorization. |
|
|
• |
We
will perform each service and repair professionally with top quality
parts and materials. |
|
• |
We
will report any vehicle safety or repair concerns observed during
vehicle service
to our customers. |
|
• |
We will prioritize recommended
vehicle services and repairs to our customers in this order:
#1 Safety
#2 Progressive Damage
#3 Recommended Maintenance. |
 |
|
• |
We will not recommend services or
repairs that are without benefit
to our customers and their vehicles. |
|
• |
We will stand behind our work and
honor all applicable warranties. |
back to top
|
|
Our 36 Month / 36,000 Mile Auto Repair Warranty
Our 36 Month/36,000 Mile Warranty is highly exceptional in today’s
market place.
Read more about our
warranty here.
Please do not hesitate to call us about any vehicle repair concerns!
back to top
|
|
|
|
 |
|
| |
|
|
|
|
|
